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Te Hiku Hauora Satisfaction Survey

It is important Te Hiku Hauora hear from the people we serve to understand what we can improve on when delivering health services.

Did you receive or access Te Hiku Hauora Services?

Yes

Which service did you receive or access?

Community

Dental

General Practice (Redan Rd)

General Practice (Mamaru)

Home Support

Outreach Clinic

Pharmacy

Tell us about you: (Demographics):

Are you Māori?

Yes

Are you female?

Yes

Are you male?

Yes

Are you takatapui?

Yes

How old are you?

Under 20 years of age

Between 21 – 30 years of age

Between 31 – 40 years of age

Between 41 – 50 years of age

Between 51 – 60 years of age

Over 60 years of age

Tell us how you feel!

Rate these on a scale of 1 - 4

To what extent did our service meet your needs?

1. None of my needs have been met

2. Only a few of my needs have been met

3. Most of my needs have been met

4. Almost all of my needs have been met

Have the services you received helped you to deal more effectively with your problems?

1. No they seemed to make my problems worst

2. No they really didn’t help

3. Yes they helped somewhat

4. Yes they helped a great deal

In an overall, general sense, how satisfied are you with the service you have received

1. Quite dis satisfied

2. Dis satisfied

3. Mostly satisfied

4. Very Satisfied

If you were to seek help again, would you come back to our service?

1. No definitely not

2. No I don’t think so

3. Yes I think so

4. Yes definitely

What could we improve?

In an emergency please dial 111

Contact

Te Hiku Hauora Office
49 Redan Road, Kaitaia 0410
09 408 4024
reception@tehikuhauora.nz

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